SIMtrix
S
SIMtrix
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8 modules · 3 plans

SIMtrix Capabilities

Everything your team needs for calls and SMS from Bitrix24 — through your real SIM card

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All Features

Explore every SIMtrix capability in detail — with step-by-step guides, use cases, and FAQ.

Outgoing CallsIncoming CallsClick-to-CallSmart Caller IDCall ScenariosMissed CallsCall NotesAuto LeadUnknown Numbers
Mobile CRM Overlay
Incoming...
Marek Nowak
Digital Agency
Deal: Redesign
SMS Campaigns
QueueLive
1
2
3
Interval: 35s · 2/3 sent
Outgoing SMSIncoming SMSSMS from CRMTemplatesSMS TimelineDelivery TrackingAutomation SMSCampaign QueuingSchedulingMass Calling
Call Recording
2:34
Browser Extension
+48 512 345 678
Telephony GatewayAndroid Bypass
Cost Protection
Allowed Codes
+48 PL
Allowed
+49 DE
Allowed
+44 UK
Allowed
+1 US
Blocked
No surprise charges
Audio EnhancementSpeech AnalyticsEU ServersDual SIMSIM ManagementBridge Not StorageAnalyticsGDPR & Privacy

Explore Key Capabilities

Dive deeper into each module — calls, SMS, campaigns, recording, extensions, and management.

Calls

Outgoing Calls

Click any number in Bitrix24 — your phone rings. Call logged automatically with duration and notes.

1
Click number in CRM
2
Phone rings
3
Talk
4
Auto-logged
  • One-click calling from Lead/Deal/Contact cards
  • Automatic activity creation on CRM timeline
  • In-call notes in Bitrix24 call window
Learn more
Popular

Incoming Calls & Smart Caller ID

Know who's calling before you pick up. Configurable scenarios for answered, missed, and unknown numbers.

1
Call arrives
2
CRM overlay
3
Pick up
4
Activity created
  • CRM contact card on your computer with name, company, last deal
  • Configurable actions for answered/missed calls
  • Auto-create Lead from unknown numbers
Learn more

Mobile CRM Overlay

See CRM contact data directly on your Android phone screen during incoming calls — name, company, deal stage. Fully configurable per user.

  • Floating overlay with contact name, company, and deal info
  • Appears in 300-700ms — while the phone is still ringing
  • Configurable: admin enables globally, each user toggles on/off
Learn more
9:41
+48 501 234 567
Incoming call...
S
SIMtrix CRM
MN
Marek Nowak
Digital Agency Sp. z o.o.
Deal
Website Redesign
Stage
Proposal

SMS

Outgoing SMS

Send personalized SMS directly from CRM cards. Use variables, templates, and automation rules.

1
Open contact card
2
Write SMS
3
Send via SIM
4
Delivery tracked
  • Send from Lead/Deal/Contact cards with variables
  • SIMtrix as SMS provider in Bitrix24 automations
  • Delivery status tracking
Learn more

Incoming SMS & Conversations

Full SMS conversations on the contact timeline — like a chat, not just notifications.

1
SMS received
2
Match to contact
3
Show on timeline
4
Conversation view
  • Smart Sender ID — match SMS to CRM contact
  • Configurable actions: activity, comment, or both
  • Option to auto-create Lead from unknown SMS
Learn more

Campaigns

Popular

SMS Campaigns

Mass SMS from Bitrix24 with smart queuing that bypasses Android and carrier limits.

  • Configurable intervals and send windows
  • Multi-phone distribution
  • Real-time delivery analytics
Learn more
Campaign QueueLive
1
Anna Kowalska✓ Delivered
2
Marek Nowak● Sending...
3
Jan Wiśniewski○ Queued
4
Ewa Zielińska○ Queued
Interval: 35sWindow: 9:00–17:002/4 sent

Recording

Record plan

Call Recording

Record calls with automatic upload to Bitrix24. Android recording bypass with smart audio enhancement.

  • Automatic upload to contact timeline
  • Android & Samsung recording bypass
  • Use in Bitrix24 Speech Analytics
Learn more
Call Recording REC
02:3404:12
Uploaded to Bitrix24 · Contact: Anna Kowalska

Extension

Reach plan

Chrome & Firefox Extension

Click any phone number on any website to call through your SIM — outside Bitrix24.

  • Works on any website
  • Call routed through your SIM card
  • Logged in Bitrix24 CRM
Learn more
www.example-company.com/contact
Phone:+48 512 345 678
S
SIMtrix — Click to Call
Call +48 512 345 678 via SIM

SIM & Security

SIM Management & Security

Manage phones, SIM cards, permissions, and country codes. Bridge not storage — zero data kept on our servers.

  • Dual SIM support with per-user assignment
  • Allowed country codes — prevent international charges
  • Per-user permissions for Calls / SMS / Recording
  • Bridge not Storage — we never store your content
Learn more
SIM Management3 active
AK
Anna K.Sales
SIM 1 · T-Mobile
MN
Marek N.Support
SIM 2 · Orange
JW
Jan W.Field
Dual SIM · Play
Bridge not Storage · Allowed codes: +48, +49, +44

Automation & Analytics

Automation & Workflow Rules

SIMtrix registers as telephony gateway and SMS provider in Bitrix24. Use in automation rules, triggers, and workflows.

Analytics & Reports

Call and SMS statistics, average duration, charts. Filter by consultant. Reporting independent of Bitrix24.

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