Bridge Not Storage — Your Data Stays in Your Bitrix24
SIMtrix is a bridge, not a data warehouse. We relay calls and SMS but never store your content. Recordings go to YOUR Bitrix24. Message content passes through and is deleted.
Zero Data Retention By Design
We built SIMtrix from the ground up with a bridge architecture. Here is what that means for your data.
No Message Content Stored
SMS content passes through the SIMtrix server on its way to Bitrix24. After confirmed delivery to your CRM, the message content is deleted from our server. We never read, analyze, or store your SMS content.
Phone
Bridge
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Recordings Deleted After Upload
Call recordings are uploaded to your Bitrix24 instance and then immediately deleted from the SIMtrix server. Your recordings live under YOUR data governance policies, in YOUR Bitrix24 instance, in YOUR country.
Minimal Metadata
SIMtrix stores only the minimum metadata needed to route calls and SMS: phone numbers, timestamps, call duration, delivery status. No call content, no SMS text, no recordings. This is what makes us GDPR-friendly.
How It Works
How the bridge architecture works.
Data Generated on Phone
Calls, SMS, and recordings originate on your Android phone.
Relayed Through SIMtrix
Data passes through the SIMtrix server to reach Bitrix24. The server is a relay point, not a storage point.
Delivered to Your Bitrix24
Call logs, SMS content, and recordings are delivered to your Bitrix24 instance and deleted from SIMtrix.
Who Is This For?
Bridge Not Storage matters for organizations that care about data governance.
Data Protection Officers
SIMtrix minimizes data processing. No content stored, no profiling, no secondary use of customer data. Clean GDPR posture.
Legal Teams
Data stays in your Bitrix24 instance, subject to your data policies and jurisdiction. SIMtrix is a processor, not a controller.
Enterprise Security
Minimal attack surface. Even if SIMtrix servers were compromised, there is no stored customer content to leak.
Related Features
Explore more SIMtrix capabilities that work seamlessly together.
Frequently Asked Questions
SIMtrix is designed with GDPR principles in mind. We process minimal data, store no content, and act as a data processor (not controller). Our DPA (Data Processing Agreement) is available on our website.
SIMtrix servers are located in Germany (EU). Data is processed within the EU and subject to EU data protection laws.
No. Recordings are uploaded directly to your Bitrix24 instance and deleted from the SIMtrix server. We never have access to your recording content.
Only routing metadata: phone numbers, call timestamps, call duration, delivery status, user assignments. No message content, no call audio, no personal data beyond what is needed to route communications.
Your data. Your CRM. Our bridge.
SIMtrix never stores your content. Bridge not storage.
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