Bitrix24 Telephony Gateway — Your SIM Card as the Phone System

SIMtrix registers as a full telephony application in Bitrix24. No VoIP. No SIP trunks. Just your Android phone and SIM card.

Key Capabilities

Complete Bitrix24 Telephony Integration

SIMtrix is not a workaround — it is a registered telephony provider in Bitrix24.

1

Registered Telephony Application

SIMtrix uses the Bitrix24 REST API to register as an official telephony application. This means it appears in Bitrix24's telephony settings, supports the native call window, and integrates with all built-in telephony features — call logging, recordings, statistics.

Telephony Provider Settings
Provider Name
SIMtrix Gateway
Type
External SIP
Status
Active
Connected: Samsung A54
SIM 1 — +48 512 345 678
2

Native Call Window Support

When calls are placed through SIMtrix, the standard Bitrix24 call window appears with contact info, notes field, and call controls. Your team uses the familiar Bitrix24 interface — the only difference is the call goes through a SIM card instead of VoIP.

Call Routing
Bitrix24 Call
SIMtrix Gateway
Android Phone
SIM Card
Real phone call — no VoIP, no gateway fees
3

Zero Infrastructure Cost

Traditional Bitrix24 telephony requires a VoIP provider, SIP trunks, and per-minute billing. SIMtrix replaces all of that with your existing mobile phone plan. No infrastructure, no per-minute costs, no number porting.

Automation Rule
When
New Lead created in pipeline
Then
Call via SIMtrix Gateway
Result
Log call result to CRM timeline

How It Works

How SIMtrix integrates with Bitrix24 telephony.

1

App Installed in Bitrix24

SIMtrix registers as a telephony provider via the Bitrix24 REST API using telephony.externalCall methods.

2

Calls Routed Through SIM

Outgoing calls from Bitrix24 are routed to your Android phone via WebSocket. Incoming calls are reported back to Bitrix24.

3

Full CRM Integration Active

Call logging, recordings, timeline entries, and automation triggers all work through the native Bitrix24 telephony framework.

Who Is This For?

The gateway approach benefits anyone who wants CRM telephony without VoIP complexity.

1

Small Businesses

Get full Bitrix24 telephony without buying VoIP equipment or SIP trunks. Your mobile phone becomes the office phone system.

2

Remote Teams

Each team member uses their own Android phone with their own SIM. All calls are logged centrally in Bitrix24.

3

IT Administrators

No VoIP infrastructure to maintain. No SIP configuration. No number porting. Just install the Android app and connect.

Frequently Asked Questions

SIMtrix works with any Bitrix24 plan that supports REST API access and telephony integration. This includes most paid plans. Free plans have limited API access.

Yes. Bitrix24 supports multiple telephony providers simultaneously. You can use SIMtrix for mobile SIM-based calls and another provider for desk phones or VoIP.

SIMtrix uses telephony.externalCall.register, telephony.externalCall.finish, crm.activity.add, and other REST API methods to provide full telephony integration.

Replace VoIP with your SIM card

Full Bitrix24 telephony integration — zero infrastructure.

Try SIMtrix free

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