Country Code Blocking — Prevent Unexpected International Charges

Define which country codes your team can call or SMS. Block international numbers to prevent accidental charges on your mobile plan.

Key Capabilities

Control Where Your Team Can Call

Whitelist allowed country codes. Block everything else.

1

Allowed Country Code List

In the SIMtrix admin panel, define which country codes are permitted: +48 (Poland), +49 (Germany), +44 (UK), etc. Calls and SMS to numbers outside the allowed list are blocked before they reach the phone.

Country Code Rules
+48PLPoland
Allowed
+49DEGermany
Allowed
+1USUnited States
Blocked
+86CNChina
Blocked
+44GBUnited Kingdom
Allowed
2

Per-SIM Configuration

Country code rules can be set per SIM card. Allow international calls on the business SIM but restrict the support line to domestic only. Each SIM has its own allowed list.

Blocked Attempt
Call Blocked
+1 212 555 1234
Country: United States (+1)
Not in allowed country codes
TimeToday 14:23:07
UserMarek N.
ActionPrevented
3

Block Before Dial

Blocking happens on the server before the call command reaches the phone. No accidental international calls, no surprise charges on your next bill. The user sees a clear message that the destination is blocked.

Blocking Configuration
Default Policy
Block All
Allowed Country Codes
+48 PL+49 DE+44 GB
Apply to
Calls
SMS

How It Works

Set up country code blocking in minutes.

1

Open Admin Panel

Navigate to the SIM Management section in the SIMtrix admin panel.

2

Configure Allowed Codes

Add country codes to the whitelist: +48, +49, +44, etc. All other codes are blocked.

3

Blocking Active Immediately

Calls and SMS to blocked country codes are rejected with a clear error message.

Who Is This For?

Country code blocking protects organizations from unexpected telecom costs.

1

Finance Teams

Prevent unexpected international call charges. Control telecom spending by restricting which countries your team can call.

2

IT Administrators

Set telecom policies once in the admin panel. Enforced automatically — no training needed.

3

Operations Managers

Restrict support lines to domestic calls only. Allow international on sales lines. Per-SIM control.

Frequently Asked Questions

Yes. The whitelist can contain any number of country codes. For example: +48, +49, +44, +1 — to allow Poland, Germany, UK, and US.

The user sees a clear error message in Bitrix24 that the destination country is not in the allowed list. The call is not placed. No charges incurred.

Yes. Country code blocking applies to both calls and SMS. Messages to blocked country codes are rejected before reaching the phone.

Control your team's calling reach

Whitelist allowed countries. Block unexpected international charges.

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