SMS Delivery Tracking — Know If Your Message Was Delivered
Track delivery status for every SMS sent through SIMtrix. See delivered, failed, and pending statuses in Bitrix24.
Delivery Visibility for Every Message
No more guessing. See exactly which messages reached their destination.
Real-Time Delivery Status
After sending an SMS through SIMtrix, the delivery status is tracked and updated in Bitrix24. See whether the message was delivered, is pending, or failed — directly on the contact timeline.
Campaign Delivery Analytics
For SMS campaigns, see aggregate delivery rates: how many messages were delivered, how many failed, and how many are still in queue. Filter by status to identify and retry failed messages.
Failure Notifications
When an SMS fails to deliver (invalid number, carrier rejection, phone offline), SIMtrix updates the status and can send a notification in Bitrix24 so you can take action.
How It Works
From send to confirmed delivery — tracked end to end.
SMS Sent via SIM
Your Android phone sends the SMS through the SIM card and reports the initial send status.
Delivery Report Received
The carrier returns a delivery report. SIMtrix captures this and updates the status in Bitrix24.
Status Visible on Timeline
The delivery status (delivered/failed/pending) is shown on the CRM activity for that SMS.
Who Is This For?
Delivery tracking matters for teams where message delivery is critical.
Sales Teams
Know that your follow-up SMS was actually delivered before moving to the next lead. Retry failed messages immediately.
Operations
Appointment reminders must arrive. Delivery tracking confirms the message reached the customer.
Campaign Managers
Track campaign delivery rates in real time. Identify and fix delivery issues before they affect your entire campaign.
Related Features
Explore more SIMtrix capabilities that work seamlessly together.
Frequently Asked Questions
Delivery tracking relies on carrier delivery reports, which most carriers support. Accuracy is carrier-dependent but typically reliable for domestic messages. Some carriers may not return delivery reports for international SMS.
You can resend failed messages from the CRM card. For campaigns, failed messages can be retried individually or as a batch.
Most carriers support SMS delivery reports. However, some MVNOs or international routes may not return reliable delivery status. SIMtrix shows the best available information from your carrier.
Track every message from send to delivery
Delivery status in Bitrix24 — for every SMS you send.
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