Call Recording with Automatic Upload to Bitrix24

Record calls on your Android phone and have them automatically uploaded to the Bitrix24 contact timeline. Listen, review, and analyze — all in your CRM.

Key Capabilities

Recordings Where They Belong — In Your CRM

Automatic capture, upload, and CRM attachment. Bridge not storage — we never keep your recordings.

1

Automatic Call Recording

When enabled, SIMtrix Bridge records every call on your Android phone. Recording starts automatically when the call connects — no manual action needed. Both incoming and outgoing calls can be recorded.

Recording...
+48 512 345 678
02:34
Auto-upload to CRM
2

Upload to Bitrix24 Timeline

After the call ends, the recording is uploaded to the SIMtrix server and attached to the Bitrix24 CRM activity on the contact timeline. Listen to the recording directly in Bitrix24 — no need to access the phone.

CRM Timeline
Call RecordingUploaded
Anna Kowalska • 4m 12s
1:28 / 4:12
Today 14:32AAC • 128kbps
3

Bridge Not Storage

SIMtrix is a bridge, not a storage service. Recordings are uploaded to Bitrix24 and then deleted from the SIMtrix server. Your recordings live in YOUR Bitrix24 instance — under your data governance policies, in your country.

Recording Config
Auto-upload
ON
Quality
High
Format
AAC
Recordings stored only in Bitrix24 — not on SIMtrix servers

How It Works

From call to CRM recording in minutes.

1

Call Recorded on Phone

SIMtrix Bridge records the call audio on the Android device using the best available method for your phone model.

2

Recording Uploaded

After the call ends, the audio file is uploaded to the SIMtrix server securely.

3

Attached to CRM Activity

The recording is attached to the Bitrix24 call activity on the contact timeline. Play it directly in the browser.

4

Deleted from SIMtrix

After confirmed upload to Bitrix24, the recording is deleted from the SIMtrix server. Bridge not storage.

Who Is This For?

Call recording is essential for teams that need conversation audit trails.

1

Sales Managers

Review team calls for coaching and quality assurance. Listen to how deals are pitched and where conversations stall.

2

Compliance Teams

Maintain a complete audit trail of customer communications. Recordings are stored in Bitrix24 under your data policies.

3

Training Teams

Use real call recordings for onboarding and training new team members. Best practices demonstrated by real examples.

Frequently Asked Questions

No. SIMtrix is a bridge — recordings are uploaded to your Bitrix24 instance and then deleted from the SIMtrix server. We never keep your audio data.

Recording support depends on the Android version and phone manufacturer. Most phones running Android 10+ support call recording via accessibility services. Some Samsung models require additional configuration. Check our compatibility guide.

Yes. Recording can be enabled or disabled per user in the SIMtrix admin panel. When enabled, all calls are recorded automatically. Per-call toggle is on the roadmap.

Recordings are uploaded as MP3 files, which Bitrix24 can play natively in the browser. File size is typically 0.5-1 MB per minute.

Record calls and keep them in your CRM

Automatic recording, upload, and CRM attachment. Bridge not storage.

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