Click-to-Call from Bitrix24 via Your Real SIM Card
Turn every phone number in Bitrix24 into a one-click call button. Your Android phone dials through the physical SIM — no VoIP, no gateway fees.
Everything You Need for One-Click Calling
From CRM card to live call in under 2 seconds — automatically logged, tracked, and recorded.
One-Click Dialing from Any CRM Card
Click any phone number on a Lead, Deal, or Contact card in Bitrix24. SIMtrix sends a real-time command to your Android phone, which places the call through the physical SIM card. The recipient sees your real mobile number — not a generic VoIP number. No plugins, no copy-paste, no manual dialing.
Automatic Call Logging on Timeline
Every call is automatically recorded as a CRM activity on the contact timeline. Duration, timestamp, direction, and outcome (answered, no answer, busy) are captured without any manual input. Managers get complete call history visibility across the entire team.
Real-Time Call Window in Bitrix24
When a call starts, Bitrix24 displays the telephony window with contact details, deal history, and previous interactions. Your team has full context before the first word is spoken. Add notes during the call that are saved directly to the CRM activity.
Works with Any Carrier Worldwide
SIMtrix works with any mobile carrier and any SIM card. Whether you use T-Mobile, Orange, Vodafone, or a local MVNO — if your Android phone can place calls, SIMtrix can bridge them to Bitrix24. No special hardware, no VoIP subscriptions.
How It Works
From click to call in under 2 seconds — here is the complete flow.
Click Phone Number in Bitrix24
Open any Lead, Deal, or Contact card. Click the phone number — SIMtrix is registered as the telephony provider, so it intercepts the click.
Command Reaches Your Android Phone
The call command travels via WebSocket to the SIMtrix Bridge app on your Android phone. Latency is typically under 300ms.
Phone Dials via SIM Card
Your Android phone places the call through the physical SIM card. The recipient sees your real mobile number with local caller ID.
Call Logged Automatically in CRM
When the call ends, duration, outcome, and optional recording are pushed to the Bitrix24 timeline as a CRM activity. Zero manual work.
Who Is This For?
Click-to-Call saves time for every role that works with phone contacts in the CRM.
Sales Representatives
Stop copying numbers to your phone dialer. Click directly from the Deal card — call logged automatically with full context preserved. Make 40% more calls per day.
Customer Support Agents
Callback customers instantly from the ticket or contact card. Full conversation history visible before you speak. Resolution time drops when context is immediate.
Sales Managers
Every call your team makes is automatically logged. No more "forgot to log the call" gaps. Review call activity, duration patterns, and coverage — all from the CRM.
Related Features
Explore more SIMtrix capabilities that work seamlessly together.
Frequently Asked Questions
Yes. SIMtrix places the call through your physical SIM card, so the recipient sees your real mobile number — the same one they would see if you dialed manually. There is no VoIP number or gateway involved.
Typically under 2 seconds from click to ring. The command travels via WebSocket to your Android phone (usually 200-300ms latency), then the phone immediately initiates the call through the SIM card.
Yes. As long as your Android phone has the SIMtrix Bridge app running and is connected to the internet, you can initiate calls from Bitrix24 on any device. The phone does not need to be near your computer.
SIMtrix detects the phone status in real time. If your phone is offline, you will see a notification in Bitrix24 that the device is unavailable. The call is not queued — you will need to try again when the phone is back online.
No. SIMtrix works with any SIM card from any mobile carrier worldwide. If your Android phone can place regular calls, SIMtrix can bridge them to Bitrix24.
Start calling from Bitrix24 in minutes
Install the Android app, connect to Bitrix24, and make your first click-to-call today.
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