SIM Assignment & User Management
Manage phones, SIM cards, and user permissions from the admin panel. Assign SIMs to Bitrix24 users and control who can call, SMS, and record.
Centralized Phone & SIM Management
One panel to manage all your connected phones, SIMs, and user permissions.
Phone & SIM Dashboard
See all connected phones, their SIM cards, online status, and assigned users in one dashboard. Real-time connection status shows which phones are online and ready. Quickly identify disconnected devices.
User-to-SIM Assignment
Pull your user list from Bitrix24 and assign each user to a SIM card. One user per SIM, or multiple users sharing SIMs across shifts. Assignment changes take effect immediately — no restart needed.
Per-User Permissions
Configure per user: calls only, SMS only, calls + SMS, or calls + SMS + recording. Restrict features based on role or plan tier. Sales gets calls + SMS, support gets calls only, managers get recording.
How It Works
Manage your team's SIM assignments from the admin panel.
Connect Android Phone
Install SIMtrix Bridge on the Android phone. It registers with the server and reports its SIM cards.
Assign User to SIM
In the admin panel, select the SIM and assign a Bitrix24 user. Set permissions for calls, SMS, and recording.
User Active Immediately
The user can now make calls and send SMS from Bitrix24 through the assigned SIM card.
Who Is This For?
SIM management is essential for administrators managing multi-user deployments.
IT Administrators
Manage all phones and SIMs from one panel. See connection status, manage permissions, and troubleshoot without touching the devices.
Team Leaders
Onboard new team members by assigning them a SIM card and setting permissions. Takes 30 seconds.
Shift Managers
Reassign SIMs between shift workers. Morning team uses the phones, evening team takes over — permissions switch instantly.
Related Features
Explore more SIMtrix capabilities that work seamlessly together.
Frequently Asked Questions
There is no hard limit on the number of phones. Your subscription plan determines how many SIM cards can be active simultaneously. Each phone can contribute 1 or 2 SIM cards.
Yes. Reassignment is instant. Change the user in the admin panel and the SIM immediately routes calls to the new user's Bitrix24 account.
The admin panel shows the phone as offline in real time. The assigned user cannot make calls until the phone reconnects. Incoming calls to that SIM go to voicemail (carrier-dependent).
Manage your SIM fleet from one panel
Phones, SIMs, users, permissions — all in one place.
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