Cookie Policy — SIMtrix
Version 1.0 · Effective: April 1, 2026 · Last Updated: March 16, 2026
PART II — ENGLISH
1. CONTROLLER
The controller of cookies and similar technologies is:
ANTENA sp. z o.o. ul. Działdowska 16, 81-208 Gdynia, Poland NIP: 9581754603 | REGON: 541828792 | KRS: 0001174534 Email: support@simtrix.app Website: https://simtrix.app
2. WHAT ARE COOKIES?
Cookies are small text files stored on the user's device (computer, tablet, phone) by the web browser while using websites. Cookies allow the website to recognize the user's device and remember certain information about the session or preferences.
3. WHAT COOKIES DO WE USE?
3.1 Strictly Necessary Cookies
These cookies are essential for the proper functioning of the service and do not require consent. They cannot be disabled.
| Name | Purpose | Retention | Provider |
|---|---|---|---|
session_id | User session identification after login | Until session ends | SIMtrix |
csrf_token | Protection against CSRF (Cross-Site Request Forgery) attacks | Until session ends | SIMtrix |
auth_token | JWT authentication token — maintaining login state | 7 days (or until logout) | SIMtrix |
cookie_consent | Remembering cookie preferences | 12 months | SIMtrix |
locale | Remembering selected interface language (PL/EN) | 12 months | SIMtrix |
3.2 Functional Cookies
These cookies allow the service to remember user settings and preferences. They require consent.
| Name | Purpose | Retention | Provider |
|---|---|---|---|
theme | Remembering theme preference (light/dark) | 12 months | SIMtrix |
dashboard_layout | Remembering admin panel layout | 12 months | SIMtrix |
3.3 Analytics Cookies
These cookies allow the collection of anonymous data about how the service is used. They require consent.
| Name | Purpose | Retention | Provider |
|---|---|---|---|
_ga | Google Analytics — unique user identification | 24 months | Google LLC |
_ga_* | Google Analytics 4 — session state maintenance | 24 months | Google LLC |
_gid | Google Analytics — 24-hour user identification | 24 hours | Google LLC |
Note: Google Analytics may not be enabled at service launch. If enabled, this table will be updated and the cookie banner will require consent for analytics cookies.
3.4 Marketing Cookies
SIMtrix does not currently use marketing cookies. We do not use advertising tracking, remarketing, or user profiling for advertising purposes. If we decide to use such cookies in the future, this policy will be updated and users will be asked for consent.
4. THIRD-PARTY COOKIES
The SIMtrix service may use third-party services that may place their own cookies:
| Provider | Purpose | Privacy Policy |
|---|---|---|
| Google Analytics | Traffic analytics (if enabled) | https://policies.google.com/privacy |
| Paddle.com | Payment processing (checkout) | https://www.paddle.com/legal/privacy |
| Google Firebase | Push notifications (FCM) — application context only | https://firebase.google.com/support/privacy |
5. LEGAL BASIS
- Strictly necessary cookies: Article 6(1)(f) GDPR (legitimate interest of the controller — ensuring proper functioning of the service) and Article 173(3) of the Polish Telecommunications Law
- Functional and analytics cookies: Article 6(1)(a) GDPR (user consent) and Article 173(1) of the Polish Telecommunications Law
- ePrivacy Directive: Article 5(3) of Directive 2002/58/EC
6. MANAGING COOKIES
6.1 Cookie Banner (Consent Banner)
Upon the first visit to simtrix.app, a banner is displayed informing about the use of cookies. The user may:
- Accept all — enable strictly necessary, functional, and analytics cookies
- Accept only necessary — enable only cookies essential for service operation
- Customize preferences — individual selection of cookie categories
6.2 Changing Preferences
The user may change their cookie preferences at any time by:
- Clicking the "Cookie Settings" link in the footer of simtrix.app
- Deleting cookies through the web browser settings
6.3 Browser Settings
Every browser allows cookie management:
- Google Chrome: Settings → Privacy and Security → Cookies
- Mozilla Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Microsoft Edge: Settings → Cookies and site permissions
Note: Disabling strictly necessary cookies may cause the service to malfunction (inability to log in, session loss, etc.).
7. LOCAL STORAGE AND SESSION STORAGE
In addition to cookies, the SIMtrix service may use Web Storage technologies (localStorage, sessionStorage) to store:
- Authentication tokens (JWT)
- User interface preferences
- Temporary form data
This data is stored locally on the user's device and is not automatically transmitted to the server (unlike cookies). The user can delete it through the browser's developer tools.
8. RETENTION PERIODS
- Session cookies: Automatically deleted when the browser is closed
- Persistent cookies: Stored for the period indicated in the table in section 3 (from 24 hours to 24 months)
- Web Storage: Stored until manually deleted or browser data is cleared
9. USER RIGHTS
Under GDPR, the user has the right to:
- Withdraw consent for cookies at any time (without affecting the lawfulness of processing prior to withdrawal)
- Access information about processed data
- Delete cookies from their device
- Lodge a complaint with a supervisory authority (President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw, Poland)
Contact regarding cookies and privacy: support@simtrix.app
10. CHANGES TO COOKIE POLICY
The Provider reserves the right to update this Cookie Policy in the event of:
- Introduction of new service functionalities
- Changes in tracking technologies used
- Changes in applicable legislation
Users will be informed of significant changes through a banner on simtrix.app.
Cookie inquiries: support@simtrix.app