Dual SIM Configuration
How Dual SIM Works in SIMtrix
If your Android phone has two SIM cards, SIMtrix lets you choose which one to use for calls and SMS. This selection is made during initial setup in the app and can be changed later in the app settings. Each SIM card appears as a separate "phone line" in your SIMtrix dashboard.
Selecting Your SIM
During the login setup, after selecting your Bitrix24 account, you will see the available SIM slots listed (SIM 1 and SIM 2). Choose the SIM card you want SIMtrix to use for outgoing calls and SMS. The selected SIM number becomes your Caller ID in Bitrix24.
Changing SIM Later
Open the SIMtrix Bridge app and go to Settings. Under "SIM Selection", you can switch to the other SIM card. The change takes effect immediately. Your dashboard will update to reflect the new SIM assignment.
Using Both SIMs
If you want to use both SIM cards with Bitrix24 (for example, one for business calls and one for personal), you can register two separate phones in SIMtrix and assign each to a different Bitrix24 user. Alternatively, on the Record plan, a single user can have multiple SIM cards assigned.